By controlling variation in many aspects of their work, many industries have been able to reduce labor risk and stay competitive against international low cost producers and improve production. Variation has impact on all aspects of operation—from office work to field support, labor management to project management, material management to supplier relationship and from foreman to foreman. By monitoring and controlling variation in a few small areas of their business, contractors can reduce their labor risk and costs, while becoming competitive, low cost producers.

This program is based on the research report The Impact of Variation on Electrical Contractor Profitability funded by ELECTRI International.

Following this course, participants will be able to:

• Identify the sources of variation in their profits
• Discuss a Labor risk management methodology
• Identify the methods that will reduce variation in operations
• Describe management tools to continually improve predictability of labor and management
• Discuss how to improve how the company appears to lending and bonding companies